Right choice for New Car Service
The simple truth is that it is your right to choose where your vehicle is serviced, maintained and repaired, at competitive prices
Looking forward to the potential bargains available in the end of year car sales or want to prepare for the holidays by getting your new car serviced? Here is some sound advice from Pride Autos & LPG in Launceston.
Purchasing a new car is one of the most comprehensive investments a lot of people make, so you want to do what you can to look after it. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.
There are a few other things to consider, such as who is the best choice to service your car.
You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.
The simple truth is that it is your right to choose which workshop should service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee
Car dealers cannot force you to take the vehicle back to the dealer where you originally aquired it for service or repairs. Provided the work is overseen to the manfufacturers specifications by a suitably skilled person and uses proper quality parts and fluids, the warranty stands. You have the right to choose who services your car.
With Repco Authorised Service you can tick all the boxes. Every Pride Autos & LPG mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Pride Autos & LPG mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.
Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Pride Autos & LPG will also only ever use fluids and lubricants that meet the specifications of the vehicle manufacturer.
If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end
Make sure you are aware of the diversity between statutory, manufacturer and express warranties to avoid making the wrong choices when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be superseded by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).
A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision.
So be on guard for new car dealers who try to pad the deal with “express” or “extended” warranties, often for free, when buying a new car. Generally these ‘add-on’ warranties may include quite limiting restrictions or provisions, and can be written in confusing or unclear language. Many times these promises provide no significant additional benefits not already covered by the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with the dealership that sold the vehicle.
Such promises are very unlikely to alert you to the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes a potential increase in distance travelled to get your car serviced or excessive waiting times due to fewer available service locations or mechanics.
New Car Service FAQ's
Trading Hours: Open Monday to Friday 7:30 am to 5:15 pm